Contact TrendRealm

We typically reply within 24 hours

Order help

Track parcels, update addresses, or start a return.

Track or return

Response times

Mon–Fri 9–5 (UK). We aim to respond the same day.

Peak periods may take up to 48 hours.

FAQ

Shipping times (UK & International)

UK: 2–5 business days after dispatch. International: 5–12 business days. Tracking provided where available. Pre-orders follow dates on product pages.

Order changes & cancellations

We process quickly. If you need to change or cancel, email us ASAP with your order number. If it’s already shipped, we’ll guide you through returns.

Returns & refunds

30-day returns (unused, in original packaging). Start a return from the link above or email support. Refunds issued to the original payment method.

Faulty or damaged items

We’ll fix it fast. Email photos and your order number within 7 days of delivery.

Contact response times

Mon–Fri 9–5 (UK). We usually reply within 24 hours, up to 48 hours in peak seasons.

  • Free UK shipping £30+

  • 30-day returns

  • Secure checkout